As each item is personalised specifically for you, we cannot accept returns unless your item arrives damaged, faulty or incorrect.
If there's a problem with your order, please contact us within 72 hours of receiving it.
If your item has been damaged during delivery, please include photographs so we can resolve the issue as quickly as possible.
If we've made a mistake with your order, we'll happily replace or refund it.
Please note: It is your responsibility to ensure that all personalisation is spelt correctly at time of ordering. We do not accept liability if it has been spelt incorrectly during the order process.